Simplify support — one shared inbox for your whole team.
Pricing
Start with a guided trial. Scale seats and capabilities when you need them.
Starter
For small teams launching a modern helpdesk
14-day free trial · No credit card required
Up to 25 agents1 custom domain
Start Free TrialPro
For growing teams that need SLAs, team chat, and API access
14-day free trial · No credit card required
Everything in Starter, plus
Up to 50 agents5 custom domains
Start Free TrialEnterprise
For operations teams that need automation and governance
14-day free trial · No credit card required
Everything in Pro, plus
Up to 200 agents20 custom domains
Start Free TrialNo minimum seats
Pay for the agents you have, from one to your whole team. No setup fees.
No hidden add-ons
Every feature of every plan is listed on this page. AI uses your own vendor key, so there is no per-seat AI fee.
Try it before you pay
14-day free trial with no credit card. Cancel at the end of any billing period.
nabudesk is priced per agent per month, with no minimum number of seats. Starter is $15 per agent per month, Pro is $29, and Enterprise is $59 when billed monthly. Annual billing is 20% lower ($12, $23, and $47). Every plan starts with a 14-day free trial, and no credit card is required.
Every plan includes the shared inbox, unlimited tickets, email to ticket, groups and roles, and business hours. Pro adds SLAs, team chat, import and export, API access and the AI assistant. Enterprise adds automation, round robin, webhooks and to-do lists.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Shared inbox, unlimited tickets, contacts, and organizations | Included | Included | Included |
| Email-to-ticket, email templates, and internal notes | Included | Included | Included |
| Custom groups and roles | Included | Included | Included |
| Business hours | Included | Included | Included |
| Holidays | — | Included | Included |
| SLA policies, reminders, and escalation | — | Included | Included |
| Team chat | — | Included | Included |
| CSV import and export | — | Included | Included |
| REST API access | — | Included | Included |
| AI assistant | — | Included | Included |
| Automation workflows | — | — | Included |
| Round-robin assignment | — | — | Included |
| Webhooks | — | — | Included |
| To-do lists | — | — | Included |
| Maximum agents | 25 | 50 | 200 |
| Custom sending domains | 1 | 5 | 20 |
Clear answers about trials, seats, and billing — so you can pick a plan with confidence.
New workspaces get a 14-day free trial of the plan chosen at sign-up. No credit card is required, and you can switch plans at any time during the trial.
Yes. You can choose a different plan from your workspace billing settings at any time, and the change goes through secure checkout.
Every workspace member who can sign in and work tickets uses one licensed seat, including admins and supervisors.
Yes. Plans are priced per agent per month with no minimum. You pay for the seats you license, up to the maximum for your plan.
Annual billing gives you a 20% lower per-agent rate and is charged once a year.
Turn on “Cancel at period end” and you keep full access until your current period ends. Your data stays in the workspace.
Create your workspace in minutes. Invite your team when you are ready.