Simplify support — one shared inbox for your whole team.
One shared inbox for tickets, email, and conversations — so your team resolves more, with less noise.
Product
nabudesk brings tickets, contacts, team chat, and service-level visibility into one workspace — so agents spend less time switching tools and more time helping customers.
Filter by status, owner, or SLA. Switch between list and card views, sort instantly, and open a ticket without losing your place.
Track open volume, SLA risk, and pipeline movement from a dashboard designed for supervisors — not spreadsheet exports.
Message agents, groups, and ticket collaborators from a focused chat panel without leaving the dashboard or inbox.
Keep customer profiles, company details, and ticket history connected in one place.
Set response targets that respect business hours, holidays, and real operating schedules.
Organize work with custom types, tags, and fields that match how your team triages.
Invite agents, define groups, and keep admin actions scoped to the right people.
Send consistent replies with branded templates for new tickets, updates, and closures.
Alert agents and requesters at the right moments — without flooding anyone's inbox.
Route, assign, and update tickets automatically when the right conditions are met.
Connect support activity with the tools and internal systems your team already uses.
Follow every status, assignment, reply, and internal action in one reliable timeline.
Pricing
Start with a guided trial. Scale seats and capabilities when you need them.
Starter
For small teams launching a modern helpdesk
14-day free trial · No credit card required
Up to 25 agents1 custom domain
Start Free TrialPro
For growing teams that need SLAs, team chat, and API access
14-day free trial · No credit card required
Everything in Starter, plus
Up to 50 agents5 custom domains
Start Free TrialEnterprise
For operations teams that need automation and governance
14-day free trial · No credit card required
Everything in Pro, plus
Up to 200 agents20 custom domains
Start Free TrialNo minimum seats
Pay for the agents you have, from one to your whole team. No setup fees.
No hidden add-ons
Every feature of every plan is listed on this page. AI uses your own vendor key, so there is no per-seat AI fee.
Try it before you pay
14-day free trial with no credit card. Cancel at the end of any billing period.
Clear answers about trials, seats, and billing — so you can pick a plan with confidence.
New workspaces get a 14-day free trial of the plan chosen at sign-up. No credit card is required, and you can switch plans at any time during the trial.
Yes. You can choose a different plan from your workspace billing settings at any time, and the change goes through secure checkout.
Every workspace member who can sign in and work tickets uses one licensed seat, including admins and supervisors.
Yes. Plans are priced per agent per month with no minimum. You pay for the seats you license, up to the maximum for your plan.
Annual billing gives you a 20% lower per-agent rate and is charged once a year.
Turn on “Cancel at period end” and you keep full access until your current period ends. Your data stays in the workspace.
Create your workspace in minutes. Invite your team when you are ready.